As Asia's premier online speciality store for genuine high-end performance bicycles, we constantly strive to set ourselves apart from local dealers and online retailers by delivering excellent customer service and impeccable quality standards. An important factor we can deliver is value. Through our direct sales approach and partnerships with global brands, we are able to offer customers consistent market retail prices for bikes, parts, and gear.

Every member of our customer service team is familiar with the specifications, sizing, and technical details of each bicycle we carry. You may reach us anytime using the online chat tool at the bottom right hand corner of our website, add us on Facebook or E-mail us. You can count on us to send you a reply within minutes during business hours, or by the next day.

When ordering a bike or frame set from XXVII, you can rest assured that our mechanic team will conduct a thorough inspection of quality and function before final assembly to ensure 100% quality assurance.