100% Quality Assurance


As one of Asia's largest online speciality store for genuine imported bikes, we constantly strive to set ourselves apart by delivering excellent customer service and impeccable quality standards.

Every member of our customer service team is familiar with the specifications, sizing, and technical details of each bicycle we carry. You may reach us anytime using the online chat tool at the bottom right hand corner of our website, add us on Facebook or WeChat, call us directly, or send us an e-mail. You can count on us to send you a reply during our business hours, or by the next day!

When ordering a bike or frameset from XXVII, you can rest assured that our mechanics will conduct a thorough inspection of quality and function before final packaging to ensure 100% Quality Assurance for our customers.