When receiving your shipment, it is important that you follow these steps to check the quality of your product. Make sure that you are present during delivery as our courier will require ID verification and signature. 

  1. Check the packaging carton to see if there are any external damages.
  2. Check the shipping invoice and verify that the contents of your shipment are correct.
  3. Check your products thoroughly and make sure they do not have any damage or surface quality issues.

If you find any issues during delivery and wish to replace your product, reject delivery immediately and proceed to contact us. Besides warranty-related issues, any issues found after delivery will not be eligible for replacement or return.